Loading...
  • Salary:
    £60,000 - £72,000 per year
  • Location:
    Basingstoke
  • Vacancy type:
    Fixed Term
  • Closing Date:
    11 February 2025

Are you experienced in managing business process and improvement? 

We've got a fantastic opportunity to join our Business Architecture and Process Improvement team as Process Improvement Delivery Manager on a fixed term contract for 12 months.

In this role you'll evolve SNG's process improvement methodology and ensure our process standards are embedded by mapping current state processes and identifying and delivering improvement opportunities through redesign initiatives.

Based from our office in Basingstoke, you'll combine home and office working to ensure a positive work / life balance. There may be some travel required with this role to our other offices, so you should be happy to travel and have access to transport.

The Role

As Process Improvement Delivery Manager, you'll lead a team of Process Improvement Analysts to deliver, enhance, and maintain comprehensive process maps across SNG through a Centre of Excellence (CofE) model. Working closely with the Business Architecture and Process Improvement team, Internal Controls team and more widely across SNG's change environment, this role will foster a culture of continuous improvement and operational excellence. Responsibilities include:

  • Developing SNG's business process improvement framework and driving a culture of process improvement across the organisation, through a centre of excellence model
  • Overseeing the creation and maintenance of detailed process maps, ensuring activity is aligned with strategic goals, as well as monitoring any gaps in the process catalogue and building plans with the process architect to baseline all business processes
  • Managing the Process Improvement team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement
  • Maintaining a pipeline of process improvement opportunities by collaborating with key stakeholders to shape and understand scope in detail and the requirement on the team
  • Overseeing the management of resource demand for Process Improvement Analysts, ensuring effective utilisation of resources and the quality of the teams delivery
  • Developing and generating regular process initiative delivery reports for leadership to demonstrate the impact of process improvements on organisational performance, providing insights and recommendations on process optimisation opportunities

What we're looking for

You'll need to have demonstrable experience within a similar role managing business process and improvement, with a track record of establishing BPM principles, standards and frameworks in alignment with best practice, such as BPMN, Lean, Six Sigma, APQC and other continuous improvement practices. You'll also need:

  • Demonstrable experience in the design, improvement and implementation of business process models using BPMN and process modelling tools and software (e.g., Signavio, Bizagi, ARIS)
  • Strong experience of change management practices, and project management principles, working in transformative environments with the ability to manage multiple projects, ensuring timely delivery
  • Demonstrable experience in managing and mentoring people, including setting performance goals, providing feedback, managing conflicts and facilitating professional development
  • Proficiency in analysing complex data sets and processes to identify trends, inefficiencies, and opportunities for improvement to articulate RoI
  • Strong understanding of how to integrate control activities into business processes to comply with regulatory standards, relevant laws and business rules
  • Excellent communication skills to promote process improvement awareness and able to effectively communicate with all levels of the organisation
  • Strong stakeholder management expertise, skilled in managing and influencing senior leadership across with the ability to present complex information in a simple way to large and diverse groups
  • Expertise in planning and facilitating workshops across large diverse groups

 

What you'll receive from us

We have some fantastic benefits on offer at SNG including:

  • £450 flex-pot annually to put towards benefits of your choice
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Company pension scheme matched up to 12%, life cover at 4x your salary
  • Flexible working - we're committed to giving people flexibility as widely as possible
  • Private medical insurance, dental insurance & critical illness cover
  • Wide range of training courses available to support your career development

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion Strategy and believe that diverse talent makes us stronger. Take a look at our careers site to learn more about us and our values.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

 


 
 
Loading...
Close map
Location
Basingstoke
Basing View, Basingstoke, Hampshire, England, RG21 4FA
Loading...
play

Our benefits

You choose

Life and health

Holiday

Family

Pension

Unique to trades

Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email
Loading...
Loading